Checkout.com reviews

Before I proceed with a highlight reel version of the negatives surrounding being employed by the growing juggernaut of financial technology, I would just like to say that, as someone who joined this company hoping to be apart of something that was working to change an industry and to play a role in helping to shake up the old fashioned behemoths out of their complacent slumber, it was saddening to discover the sheer level of managerial ineptitude and petty politicking that is gripping this company. Seeing your Machiavellian plots bear fruit when your corporate foes are dragged down to the point of voluntarily resigning is fun don't get me wrong but what a waste in terms of the wider picture of truly holding the legacy companies to account for their inability to evolve. Who knows, maybe a brave soul will rally to the challenge and work to improve the effectiveness of management and align those mid and high level leaders to the company's overarching goals. Something has to change. My review is getting out of hand, some quick bullets: - Silent redundancies staged over the course of many months. - Forced increase in office days despite overwhelming opposition. - Expectation of working beyond the already high level of contracted working hours. It is heard many times that wellbeing is key and that people should not feel like working beyond the hours they agreed to work when being employed. Then people receive rewards for doing this very thing consistently. - "We hear you" is an oft repeated phrase. Do not be fooled. This company and those higher up could not care less about you and will drop you like a bad habit as soon as look at you if they deem it necessary. - People Team is fully dedicated to cowing the workforce. All HR functions work to protect the company. Don't expect the HR function at this organisation to take any interest in any concerns you raise - any issues would only be taken seriously if they can be seen as inflaming any negative press for the company if word was get out there. - Not met one person who would happily see themselves at Checkout.com in five years time. I'm sure there are people in the organisation who do but my spidey senses tell me they are few and far between. - Tell you what, those rubbery wraps were one of the worst lunches I've ever eaten in my entire life.

- RTO policy: 3 days in the office mandated. This is tracked on a team level, so you and/or your team manager will have to deal with the consequences if 1 person in the team brings the % down. The leadership team has clearly said "if you do not like this policy, please leave the company", which speaks volumes about the attitude of leadership towards their employees. Additionally, this is always framed in a such a way that if there are further questions about this, expect to pack your bags and leave. This is said to be done to encourage collaboration but everybody knows it's to enable micro management. This is without doubt a reason that attrition is so high. - There is free lunch however most of the time it just tends to be a box with cold meat and salad. The best option is hard to get as it goes very quickly. Instead of splitting this across floors, for some reason this is kept on one floor which forms lots of queues and traffic at lunchtime. - Forget about being promoted and decent pay rises. Typically pay rises are below inflation level and promotions are quite hard to come by unless you're loved by management, regardless of performance. - So called 'personal goals' are just a way of making employees do more work for the business for free/outside of working hours. - Regular changes bringing uncertainty and constant change in direction. The leadership cannot decide to stick with one direction. Sometimes due to these changes, your role may change with additional responsibility without the additional pay or even a more senior tag. - Employees are just really treated as pawns. If you care about being treated nicely at work, forget Checkout. You will just be another number on a spreadsheet. - Since office days are Tue, Wed & Thu, if you decide to take annual leave on either of these 3 days and work on Mon & Fri, expect some questions and challenges from management. It is usually granted (because they're required to by law), but can be questioned.