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      Chanel

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      Chanel reviews

      3.8

      73% would recommend to a friend

      (1,241 total reviews)
      avatar

      Leena Nair

      81% approve of CEO

      53% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Culture & values

      3.6

      Diversity & inclusion

      3.5

      Work/Life balance

      3.3

      Senior management

      3.3

      Career opportunities

      Chanel has an employee rating of 3.8 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Mar 29, 2017

      Boutique Manager

      Boutique manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary in comparing other cosmetic stores. Products given to employee quarterly for their personal use.

      Cons

      Unclear and hidden monthly target achievement schemes ( incentive ) policy, Holiday policy. No one from HR ( Chanel ) to reach out to ( only HR from 3rd party who has not so power over anything ). non structural management and biased environment. No performance reviews on quarterly, half yearly basis done. ( hence no constructive feedback only pointing out mistakes sort of feedback )

      3.0
      Mar 11, 2017

      Counter Manager

      Counter manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Prestigious & global brand Luxurious high quality & performance products Supportive & committed team

      Cons

      Poor commission structure does not reflect the committment, drive & focus to sales/client service sales results as goal posts changed to promote Company results proving disincentivising at store level Targets are unrealistic particularly to demographics, store location, proximity of new door openings etc New product / seasonal launches etc ... are not sent to staff to use to wear to promote in store (unlike other presige houses) rather the majority of us bought in store. The alternative was to use pre shift which was not always applicatable due to store regulations and or shift patterns. Base counter manhrs were reduce due to new door opening in the vicinity but targets still calculated on original coverage

      4.0
      Sep 21, 2016

      Working at CHANEL Corporate

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Beautiful corporate offices, smart and highly skilled coworkers, fair compensation, employee sales, people development through training and leadership programs, fast pace environment

      Cons

      Mentality stuck in the Stone Age when it comes to interdepartmental cooperation and transversal team dynamics, lots of politics

      Viewing 160 - 162 of 1,241 Reviews
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      ReviewsChanel reviews

      Glassdoor has 2,970 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.