Chanel reviews

3.8

73% would recommend to a friend

(1,241 total reviews)
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Leena Nair

81% approve of CEO

53% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Sep 16, 2017

Lovely people, kind management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Warm and cordial culture, respect for people and management takes people into consideration when making decisions. They are moving a group of corporate employees to London and instead of downsizing they offered every person at every level the chance to move with really generous relocation, really rare in today's world. People complain about work life balance, but it's actually way better than other luxury retailers I've worked at, they just don't realize they have it really good.

Cons

A few people are kept on and promotes more due to tenure than merit, but for the most part leaders are good.

2.0
Aug 14, 2017

Fancy, Fake People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exclusive sales for employees, good discounts.

Cons

Hours are long, other employees are clique-y and there is rampant favoritism.

3.0
Apr 9, 2017

Great brand, poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product, loyal and passionate beaute advisors, most retailers are great partners to the brand, good compensation and bonus structure

Cons

Hard to advance within company, increasing and overly demanding workload for field executives, upper management is the "mean girls club" Huge disconnect and disrespect between Fashion and F&B division at the boutique level

Viewing 157 - 159 of 1,241 Reviews

Glassdoor has 2,970 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.