Chanel reviews

3.8

73% would recommend to a friend

(1,240 total reviews)
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Leena Nair

81% approve of CEO

53% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Nov 5, 2023

Disappointing with new structure

Recommend
CEO approval
Business Outlook

Pros

Make new friends and great benefit shopping for skincare and cosmetic.

Cons

Yes. Only great benefit shopping in skincare n cosmetic. You can only get one discount item per year. Commission structure GONE. Company set up ridiculous KPI which impossible to meet, dun dream on the bonus, not going to happened. Its emphasis teamwork, but now team are breaking apart, getting toxic, constantly changing rules, refuse to put new change into written format, very confused with what is exactly the new structure is. Just basically not happy to be here

3.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Great supportive management - Work environment not too stressful - Lots of internal promotions

Cons

- Pay structure constantly changes for the worse - Uncertainty of bonus paid since no bonus payout if store doesnt hit KPI

Viewing 148 - 150 of 1,240 Reviews

Glassdoor has 2,969 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.