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      Chanel

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      Chanel reviews

      3.8

      73% would recommend to a friend

      (1,240 total reviews)
      avatar

      Leena Nair

      81% approve of CEO

      53% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Culture & values

      3.6

      Diversity & inclusion

      3.5

      Work/Life balance

      3.3

      Senior management

      3.3

      Career opportunities

      Chanel has an employee rating of 3.8 out of 5 stars, based on 1,240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Dec 6, 2014

      I have thoroughly enjoyed my time at Chanel until we had a new boutique manager join in 2013.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team that we have at Chanel on New bond street in London is by far the most helpful, welcoming and fun team that I have ever worked with. I am so lucky to have been made a part of this. The opening hours is also a benefit as you leave at the latest 7pm and get in at the earliest 10am. Commission is also a bonus with us taking a huge amount of money each day you can imagine how this affects our salaries.

      Cons

      We have a large reputation in the world of luxury and sometimes this is difficult to compete with. The clients are often rude and aggressive if they cannot purchase a specific piece from the collection or it's currently sold out. Also weekends off are a rarity.

      4.0
      Aug 10, 2012

      If you want to work in retail..Chanel is it!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      GREAT TRAINING!!! Generous gratis and a brand that sells itself!!!

      Cons

      The uniforms are very matronly and uncomfortable during the summer. We cant wear fake lashes even though I know the models for the ads do. If you want to move up within the company expect it to take for ever. You will start as a analyste then if you work your butt off get promoted to counter manager. That is were you really have to prove yourself for at least a couple years. So basically expect at least 5 years in a store before considered for an account coordinator/executive position.

      1.0
      Sep 3, 2025

      salary at chanel

      Digital manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      the staff sales, working from central london

      Cons

      terrible culture, very unfriendly, cold, just as you imaging working in corporate hell

      Viewing 145 - 147 of 1,240 Reviews
      Related searches: Chanel jobs | Chanel salaries | Chanel benefits | Chanel interviews
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      Glassdoor has 2,967 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.