Is Chanel a good company to work for?

Chanel has an overall rating of 3.8 out of 5, based on over 2,966 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at Chanel to a friend and 52% have a positive outlook for the business. The best reviews about Chanel have been left by employees working as Chef De Projet Digital , Assistant Chef De Projet and Conseiller De Vente .

Does Chanel pay their employees well?

According to anonymously submitted Glassdoor reviews, Chanel employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Chanel. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Chanel?

72% of Chanel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chanel 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Chanel?

Fashion Advisor (108) , Beauty Advisor (84) , Sales Associate (84) , Manager (40) , Business Analyst (32) , Chef De Projet (31) , Stagiaire (31) , Assistant Manager (26) , Makeup Artist (25) , Intern (23) , Conseiller De Vente (20) , Chef De Projet Digital (19) , Marketing (19) , Project Manager (18) , Account Manager (16)

What are the pros of working at Chanel according to real employee reviews?

"good benefits but not as good as they use to be" ((in 104 reviews)); "Great people to work with" ((in 60 reviews)); "Pay was good and i liked my job" ((in 50 reviews)); "Great team and willingness to teach!" ((in 48 reviews)); "Great culture as well" ((in 44 reviews))

What are the cons of working at Chanel according to real employee reviews?

"long hours and hard to take vacation" ((in 34 reviews)); "Micro managed even down to the rota, you can’t be a your own manager, Chanel need to grow with the times and let managers actually manage." ((in 33 reviews)); "No work life balance and need to commit long hours to work." ((in 26 reviews)); "Some upper management are not the nicest people to work with." ((in 11 reviews)); "no career progression" ((in 11 reviews))

What are employees saying about Chanel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chanel layoffs and their outlook for job security at Chanel in 2026.

What Chanel locations have received the highest employee ratings?

Vémars , Pantin , Chamant , Paris , Neuilly , Compiègne

Chanel reviews

3.8

72% would recommend to a friend

(1,239 total reviews)

Leena Nair

80% approve of CEO

52% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.7

Culture & values

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Nov 19, 2022

Great Stepping Stone, Don't Get Trapped by Brand

Fashion advisor

Recommend

CEO approval

Business Outlook

Pros

Fun Merchandise, Luxury Retail Experience, Opportunities for internal pop up relocations, access to company store beauty product discounts, 30k pension after 5 years with the company, Chanel's internal Fashion Education, $1000 wellness fund, 4 wellness days a year, 10 sick days,

Cons

(depending on where you work) management can be unorganized, retail vs corporate dynamic - retail stays retail. - constant fraud and shoplifting with inconsistent outsourced security, minimal merchandise, discount is 1 item for the whole year at 70% off (no classic styles, nothing current season or the previous season) competitive work environment, aggressive work environment

2.0

Apr 6, 2022

unhealthy work environment and culture

Assistant retail manager

Recommend

CEO approval

Business Outlook

Pros

brand is full of amazing history and product worked with some truly wonderful people (coworkers and clients)

Cons

very cliquey - if you’re not “liked” you’re not getting anywhere lots of judgement on your appearance, weight, personality very unprofessional upper management can put in so much time and effort and still be told you’re not enough unhealthy work environment

1.0

Mar 31, 2021

Great experience for your next job

Account executive

Recommend

CEO approval

Business Outlook

Pros

You’ll learn a lot due to lack of training. They are trying to focus on diversity and inclusion, there are some people that are truly amazing in upper management, and the discount is decent.

Cons

Poor management. Constant restructuring and lack of work life balance. The company constantly speaks to work life balance but continues to layer new job functions without increasing pay or adjusting work load. The management does not want to hear what is wrong and there is a total lack of planning. I’ve never seen a large company run so poorly. Pay is sub par for expectations and the company constantly changes bonus structure making it difficult or impossible to make the full bonus. My manager compared a trans employee to a drag queen and told me she wouldn’t hire “one of them in an important store”. This totally goes against what the company says they want but if you go against management they make your life difficult.

Viewing 121 - 123 of 1,239 Reviews

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Chanel reviews

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Great Stepping Stone, Don't Get Trapped by Brand

unhealthy work environment and culture

Great experience for your next job

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