Chanel reviews

3.8

72% would recommend to a friend

(1,238 total reviews)
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Leena Nair

80% approve of CEO

52% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Great creative innovation. Growth outpaces the industry. Marketing/visual campaigns and creative direction from France is strong. Privately held company allows for decision making to support artistic creativity and brand image preservation. Culture and values are starting to evolve into more competitive, modern business models.

Cons

Chanel tends to hire from outside the company, versus development, promotion and advancement. Work-life balance is not respected; this is a very demanding workplace! A dysfunctional disconnect between sales force and NY office is challenging to overcome. Change to processes and modernization is very slow.

1.0
Feb 25, 2024

Be careful!

Recommend
CEO approval
Business Outlook

Pros

None, I would not recommend this environment to any young people looking to grow. I have since moved to another well known company and do not experience any of the nonsense I experienced here.

Cons

Extremely toxic culture and very obvious little to no training for their managers - many of whom are simply there as a result of social politics (not on true merit). Poor pay even for those in executive roles - meaningless jobs. Pressure to constantly work with no breaks in an office that has barely any windows apart from a skylight that doesn’t oversee any of the desks. Manager was the biggest problem and it was obvious it was not a personal problem as the team felt very fragmented, unstable and unfriendly. Cliquey general environment and have a LONG way to go in their quota for being inclusive. If you are looking to be treated as lesser than and burnt out in short periods then this is definitely the place for you!

3.0
Sep 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Unparalleled Heritage. Expertise and Image. Ownership (private).

Cons

Unaccountable leadership. Fuzzy responsibilities. Lethargic and overcautious.

Viewing 100 - 102 of 1,238 Reviews

Glassdoor has 2,961 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.