Pros
None. There is no redeemable quality
Cons
I’ll just leave this post Well folks the day has finally come, I am no longer part of the Carmax family. With that being said, and the fact I can speak freely about it let me share a few bits of information 1. The prices of the vehicles are exhbortant for what they are 2. The stores are so short staffed that the service department does not have the time to properly inspect or maintain the vehicles for your purchase. I received countless phone calls of customers trying to return a vehicle that had been purchased in the past 30 days do to mechanical failure. 3. The credit application process is predatory. The sales department no longer gets incentives to sell you the car, only to run your credit, and some associates do not mind misleading you to get you to run another application that could result up to another eight inquiries per application These are just a few things not related to actually working for them, working conditions and pay is atrocious as well as the feedback from management. If you took the time to read this I implore you to find your next vehicle any where else but Carmax.
