CarMax reviews

3.5

59% would recommend to a friend

(8,183 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Mar 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Positive atmosphere, sense of teamwork, decent benefits.

Cons

Pay is way less than I expected. You get $160 per car, and if the customer started online or on the phone first (which most do) that’s cut in half to $80. The idea is the sale has already been made for you, but that’s virtually never the case. Even if the only work that’s been done is an appointment for a test drive your pay for that sale is immediately cut in half. I’ve worked 12 hour days that ended up being a single $80 sale.

1.0
Feb 29, 2020

No life work balance

Recommend
CEO approval
Business Outlook

Pros

Other employees are the only good part of the job.

Cons

You are sold a bag of lies during the interview process. Everything from your hours to job duties change constantly.

Viewing 133 - 135 of 8,183 Reviews

Glassdoor has 8,352 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.