CarMax reviews

Compensation for sales here is very small. If you want to make over $30,000 a year you HAVE to work at least 50 hours a week if not closer to 60. It is very easy to get fired, about 1 sales consultant gets fired every month. When I was hired I was told I had to sell a minimum of 6 cars a month to keep my job. That number has been moved up to 10 now. That is a store policy and not a companywide one. It is too easy to lose money at this place! Just because another sales consultant spoke to a customer within 3 days should not entitle them to half the commission! They think it is OK for Sales Consultant A to do 10 minutes of work and Sales Consultant B to do 3 hours of work and they get the same wage. That sounds like communism to me. WAY too many meetings! At least 1 a day and sometimes 2 a day. That is a lot of wasted time that you could be making calls or selling cars. They makeyou do inventory jobs that you do not get paid for every Saturday morning for an hour. They are really understaffed on Saturdays in inventory. Saturdays are the busiest day of the week! Why do they only have 3 or 4 kids prepping the cars. This makes the customer have to wait more time. The work atmosphere is so un PC it is ridiculous. That place is a sexual harassment suit waiting to happen.

It is very depressing that Carmax raises that salary of its Ceo each year but at the same time refuses to to increase the sales comission, which stayed the same since 1993, Carmax changed the bonuses for sales people so they pay out less than they did in 1993. In reality every sales consultang got a hidden paycut. it is very annoying that the quality of the cars decreased and the main focus of the company is to teach sales consultants to sell through the flaws. Manager spent more time on training and development than on doing their job which should be helping sales people to help sell cars. the business office os more concerned about hteir coorporate numbers than to help sales people with solving problems. Carmax turned into a company over the last few years that focuses more on numbers and statistics than on business of selling cars.