Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (143) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 769 reviews)); "Great people and very diverse" ((in 459 reviews)); "Culture is great and rewarding" ((in 311 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 288 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 175 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 548 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 453 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 290 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 234 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 231 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,183 total reviews)

Keith Barr

44% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Jan 14, 2011

There are too many senior managers who are in over their heads.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are very good.

Cons

They HAD a pention plan. Senior managers should not be the head of a department unless they understand how it operates. Not enough porters in the winter. People are pulled from all departments to clean snow from cars.

5.0

Jan 4, 2011

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and the job is great.

Cons

None that I can think of now.

5.0

Jan 2, 2011

Rare Opportunity

Buyer

Recommend

CEO approval

Business Outlook

Pros

Great pay and experience. Work for a industry revolutionist. The purchasing department has some of the coolest, smartest and results driven people in CarMax. Purchase millions of dollars in inventory with personal accountability. Truly a merit based company. Given a chance everyday to shape the direction of the company. Spots are scare. Very rarely are there spots open in this department as most positions are filled by referrasl/recruitment from other Buyers.

Cons

The purchasing department recruits the top elite in terms of performance, ethic and intelligence. Therefore the department company wide tends to be full of people that lean toward the Type A personality type. Competitive, confident, over achieving, workaholic. Dont work here unless your looking for a Career. Not a job.

Viewing 8059 - 8061 of 8,183 Reviews

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There are too many senior managers who are in over their heads.

Great

Rare Opportunity

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