Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (143) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 769 reviews)); "Great people and very diverse" ((in 459 reviews)); "Culture is great and rewarding" ((in 311 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 288 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 175 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 548 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 453 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 290 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 234 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 231 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,184 total reviews)

Keith Barr

44% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Feb 2, 2011

good

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

i think yhey offer good training

Cons

could pay more and show more trust in em[loyees

3.0

Jan 24, 2011

ok part time gig.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits Uniforms/ casual dress Great training No fighting over ups Commision is the same no matter what car you sell

Cons

Waiting on ups Limited opportunities for advancement When they are no ups, you have to call and bug people at there homes to come in to carmax to see if they want to do a trade in, or see if they want to sell us there car.

3.0

Jan 19, 2011

typical corporate job

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

There were several pros to being employed by CarMax. The first being their employee purchase program. NOTE, you can purchase a vehicle designated "wholesale" (not meeting carmax standards) and wholesale market value. You can also purchase retail vehicles with a decent discount depending on how long the vehicle has been in stock. If you like training you will love Carmax. Usually a training at least once a week, including online training, sales training, product training, and role playing. Paid time off including personal days, sick, and vacation.

Cons

Typical corporate job where the make an attempt at making you feel you have a voice when you have none. TONS of training, unfortunately its the same training over and over again. Micro managing in every sense of the word, included reviews of your phone calls.

Viewing 8056 - 8058 of 8,184 Reviews

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Auction Service Associate

Inventory Associate - Overnight

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Ratings by demographic groups

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good

ok part time gig.

typical corporate job

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