CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Dec 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Great part-time gig, enjoy people I work with and the customers.

Cons

Pay - Unclear on how anyone in management can really explain how pay does not track with CPI changes and how the base can remain unchanged for almost 18 year?. A "contest" is NOT the answer to this topic. Better pay expense could in large part be recovered in reduced recruitment expenses and increase company productivity all at the same time!

3.0
Dec 23, 2010
Recommend
CEO approval
Business Outlook

Pros

CarMax is associate focused. There are some that struggle with retail hours, but they do their best to make it managable. Growing company, so if you are willing to move, you can be promoted. Loved working there and I would go back if possible.

Cons

At the VP level, they have no idea what goes on at the stores and manage by snapshot. If you are on the "bad" list, they make it other manager's job to get the dirt and get you out. The level of feedback for manager's is inconsistent at best. Sell cars, keep your Compass score high by any means and don't get Cool line calls and you're golden.

1.0
Dec 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of good co-workers (not so much with managers and above) Great business model (from a customer perspective) National footprint

Cons

Difficult Hours (Retail) Work environment is too political (who likes you is more improtant than the quaility of your performance) Prefer task managers/yes men over true leaders Sr. Managers/Regional Mgrs are threatened by innovative thinking or suggestions for improvement

Viewing 8062 - 8064 of 8,182 Reviews

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