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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,202 total reviews)
      avatar

      Keith Barr

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      8K reviews
      4.0
      Oct 21, 2013

      CarMax provided excellent training and real world business knowlege, also great income for a student in college.

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      excellent training, good potential to make more on commission than the average college student who has not yet obtained a degree--great people working with you who care about your success--very honest and straightforward business model which makes it easy to perform well

      Cons

      very strong, almost cult-like corporate culture--inconvenient hours--expansion plans are having negative effects on individuals' abilities to earn a steady level of commission--unsteady income due to commission based system--issues with quality of product as company grows is passed on to sales consultant in the form of unhappy customers and lost sales--sometimes company feels too big

      2.0
      Oct 21, 2013

      Sales Consultant

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Co-workers - the employees work hard and make it fun.

      Cons

      Long hours, no work life balance. Lots of meetings without pay. Micromanaging all your functions. Your conversation with customers on the phone is played on a speakers for everyone to hear and critique instead of management taking the time to do their job of training you properly. Sales Consultant are not really sales people you do appraisals mostly which you don't get paid for unless the customer sells cars to carmax. Most of the time customers don't sell their cars due to low appraisal value. Very high employee turnover. Your job responsibility is a process you are not allowed to think outside the box or give suggestion. If you don't mind being a robot this might be a job for you.

      Viewing 7738 - 7740 of 8,202 Reviews
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      ReviewsCarMax reviews

      Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.