CarMax reviews

In my 5 years there, no one was ever promoted from within. When the sales manager job came open, they outside hired over multiple internal applicants. Service manager, outside hire. General manager, outside hire from best buy. In fact, my store was open since 2008 and no sales consultant was ever promoted. They never give raises. They say you can give yourself a raise by selling more cars. Pay has only increased $10 per car since 1993. Considering inflation, real wages have declined substantially. Eventually I was fired because of one sales manager's petty grudge. I was planning to move on anyway, but its crazy this could happen at a major national company. HR never heard my side of the story and never asked. I am thankful for the investment CarMax made in me, as I was able to get a much better higher paying job in sales based on my experience and achievements there.

Low pay, too many write ups/disciplinary actions on small errors, sales consultants are rude, unfair write ups not everyone gets written up for the same errors, new location manager only concern is dress code can be quite rude to employees