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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,199 total reviews)
      avatar

      Keith Barr

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      8K reviews
      3.0
      Apr 24, 2021

      Understaffed

      Parts associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent overall culture but nothing special.

      Cons

      Many of the "pro-employee" initiatives are surface-level only and standards in some areas are slipping.

      4.0
      Apr 20, 2021

      GREAT place to work, but could use some improvement.

      Marketing associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Successful, growing company (especially in Product) 2. Work/life balance is generally very good 3. CarMax's stock price keeps going up, and employees see the benefit of that through the employee stock discount (company contributes 15% for every $1 you buy) and long-term stock incentives 4. 401k matching 5. Leadership really seems to care about associates... benefits continually improve year-over-year. Most leaders are very approachable with open-door policies 6. People tend to stick around... many folks have been associates for 20+ years.

      Cons

      1. Barriers to promotion - you have to complete/pass extensive and time-consuming training/assessment programs before you can even be considered for the next-level 2. While the company has been great in allowing corporate employees to work remotely during COVID, there is an expectation that employees will physically return to the office in fall 2021. Many consider this unappealing given the many benefits and widespread preference to work from home. We question why the company is requiring everyone (or the vast majority) to return -- why not follow other Technology Leaders who tell employees to work from where they work best? 3. Maternity leave benefits are sub-par compared to other similar-size companies. 18 weeks is the new norm; CarMax offers 12 weeks, and it's not all fully paid.

      1.0
      Apr 7, 2021

      Management sucks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None nothing nada zero nope

      Cons

      My manger really made it her duty to find any and everything I did wrong instead of helping me... she was awful on top of that I was diagnosed with COVID from working there

      Viewing 445 - 447 of 8,199 Reviews
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      ReviewsCarMax reviews

      Glassdoor has 8,368 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.