CarMax reviews

3.5

60% would recommend to a friend

(8,199 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 5, 2021

Don't do it

Recommend
CEO approval
Business Outlook

Pros

It's a job. That's it.

Cons

Training is death by powerpoint Systems are outdated Managers are out of touch No real development Don't believe me? They have training classes going all year long but the company doesn't grow. Hmmmm Stay away.

1.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

employees are typically nice, stay away though, almost a cult

Cons

It's truly a cult. They are very media focused on promoting image. Work load keeps increasing while pay cut. Sales is set commission. When Omni rolled out (call center), you lose 1/2 to 3/4 your pay if the customer trys to just call the store. Sales is now used to pay for Omni. With the new self-progression, we will also only get 1/2 to 3/4. We are now being used to pay for IT. The business office pay is horrible and very high stress. Massive turnover as people go to be a cashier with less stress and higher pay.

1.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

They have benefits and the job is easy.

Cons

This company loves new hires but treats older consultants like they don't exist. Alot of favoritism and the company finds ways to penny pinch and take from the sales consultant. Used to be a decent job but now it's just a place to go if you wanna hangout and not sell cars.

Viewing 442 - 444 of 8,199 Reviews

Glassdoor has 8,368 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.