CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jan 14, 2026

Power Trip Galore

Recommend
CEO approval
Business Outlook

Pros

Making friends through the struggle of working for a greedy company

Cons

The company is insanely greedy. Won't update the stores appearances or give proper raises about five cents a year. The salary employee in the office works maybe 30 hours a week while everyone else is expected to work overtime. Your life flies by because your assigned hours are just suggestions. If you close, expect to get out at the minimum an hour and a half after the set time. The employees in the office are walked all over by every other department, and expected to solve everything even if it's out of our responsibility. Should for sure be the highest paid in the store considering every signle vehicle has to be processed through our office and every single customer eventually comes back to the office, yet we are one of the lowest paid. We do most of the work for the sales consultants as well...yet we get none of their commission...and no bonses for buying in cars like the buyers office does...yet we do all the work besides running the VIN through an automated system and taking a few pictures of the car. Overall, you will be overworked and underpaid working for this company in general, but mainly the business office.

1.0
Nov 11, 2025

Worst management ever!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None!!! Absolutely None!! This place paid me that's the least they could do. But it blows

Cons

No approved time off, can't even switch shifts with other employees. Managers are "pick me" and try hards but fall short 100% of the time

Viewing 397 - 399 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.