CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
May 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Very laid back environment. Very casual dress, good culture, managers care about associates. Good training program for fresh out of school, starting salary with bonus not bad. Great work life balance, rarely work over 40 hours a week, if you do, it is only by 2-4 hours. They do not contact you once you are off work.

Cons

Have to work nights and weekends, systems in place back from when Carmax Auto Finance was a small company, not a Fortune 250. Manager salaries are not great, Department manager and above could be good, but team manger is not great, some associates make more with their monthly incentive structure. Good starting for college, but limited growth in terms of salary and promotion. Only so many Department manager positions and unless they leave, no openings. They have a thing called MAP you have to pass, system is not set up well, about 50% of people do not pass and have to take a position ad paycut or leave the company.

5.0
May 16, 2016

Regional Management

Recommend
CEO approval
Business Outlook

Pros

Consistently rated as best places to work, Great work-life balance, career advancement opportunities, great company outlook as additional locations / regions are added annually.

Cons

Must be open to relocation in order to advance your career, be prepared for daily feedback on performance which can be too frequent for many people.

1.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

I cannot think of any at this time.

Cons

You had better learn how to speak their language and expect to use the lingo I order to move up and keep your job in the company. They will throw you in a position without complete training. They will fire anyone at will if one is not a "Carmax" fit. Your life would be better working elsewhere.

Viewing 361 - 363 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.