CarMax reviews

3.5

59% would recommend to a friend

(8,193 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Mar 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, lots of people have been at the company 20+ years (deep knowledge), unlimited time away (PTO), ability to work remotely (for me 1 day per week), nice people, interesting projects

Cons

Old timey “butt must be in the chair 8:30-5” mindset, if you don’t get hired as a manager then hard to get promoted to management, no 365 review process (some director+ are not nice people), no incentive to perform exceptionally (everyone gets the same bonus and raise no matter what)

3.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, at one point it was very autonomous, dynamic environment, the company provides free food often. BIT training program is great.

Cons

The purchasing department is very misogynistic. Once the restructure happened last year, managers became more of micromanagers. There is no promotion in purchasing. There is also no real chance of being in presidents club. The company rolls out new software and systems quickly without thoroughly testing them. Then, there are issues and the solution is to go back to the old way of doing things. Tons of nights and weekends which was exacerbated by the restructure. I was told to advance my career I would need to be able to manage conflict better. The only example was when I reported that a senior buyer was harassing me. So basically, I would need to be ok with being harassed by people above me. Overall it is clear that the new CEO's only focus is efficiency and customers, where CarMax was previously associate centric, and it showed in the overall engagement of all teammates. Health insurance is crap. Every time I went to the doctor, I would still end up with a $200 bill at minimum. My PM also played favorites.

2.0
Mar 4, 2019

Mehhhh

Recommend
CEO approval
Business Outlook

Pros

Pay, Benefits, No weekends are a plus.

Cons

Management, Drama, Favoritism , Micro managing

Viewing 307 - 309 of 8,193 Reviews

Glassdoor has 8,362 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.