Great if you 're a male and don't have aspirations - Buyer CarMax Employee Review

3.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, at one point it was very autonomous, dynamic environment, the company provides free food often. BIT training program is great.

Cons

The purchasing department is very misogynistic. Once the restructure happened last year, managers became more of micromanagers. There is no promotion in purchasing. There is also no real chance of being in presidents club. The company rolls out new software and systems quickly without thoroughly testing them. Then, there are issues and the solution is to go back to the old way of doing things. Tons of nights and weekends which was exacerbated by the restructure. I was told to advance my career I would need to be able to manage conflict better. The only example was when I reported that a senior buyer was harassing me. So basically, I would need to be ok with being harassed by people above me. Overall it is clear that the new CEO's only focus is efficiency and customers, where CarMax was previously associate centric, and it showed in the overall engagement of all teammates. Health insurance is crap. Every time I went to the doctor, I would still end up with a $200 bill at minimum. My PM also played favorites.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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