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      Capco

      Engaged Employer

      Capco reviews

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      3.8

      75% would recommend to a friend

      (3,429 total reviews)
      avatar

      Anne-Marie Rowland

      81% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      Capco has an employee rating of 3.8 out of 5 stars, based on 3,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 8, 2021

      Toronto Office is a Terrible Place To Work

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is higher than financial institutions. Benefits are excellent including 22 vacation days and 100% medical coverage. They give out free beer every Friday.

      Cons

      If you like working long hours, being bullied and enjoy being overlooked for promotions, this is the place for you. Otherwise, I would look elsewhere. In my 5+ years there, I saw way too much bullying at CAPCO Toronto (CATO). Most of the Principal Consultants (PCs) and Managing Principals (MPs) at this place are bullies. They do not listen to people and do not respect anybody’s opinion. These bullies will have people removed from projects for questioning their plans. And why would the bullying stop? After all, partners are willing to sweep all bullying complaints under the rug and HR is not willing to reprimand the bullies. The unprofessional behaviour does not stop toward CAPCO’s consultants. It extends toward the client. I have seen many examples of MPs ignoring client employees and fighting with clients. CAPCO’s justification is that we know what we are doing, and all the financial institutions do not. But then again, you would act this way too if you had a CEO that constantly preached this nonsense. Many of the consultants are incredibly young. Too young. Partners will sell kids fresh out of school to their clients as project managers and senior roles when they have no clue what is going on. CAPCO has too many kids out of university who feel entitled and think that they must be Senior Consultants because they have an MBA. The promotion process is also a joke. The promotion decisions are made by partners, i.e., salespeople. These salespeople do not understand IT and do not comprehend what the consultants are experiencing in the field. They base their promotion decisions on favouritism instead of good work. Kiss up to the CEO and partners, and you have a good chance at a promotion. There were too many bad employees getting promoted and even more hardworking and bright people being left behind. First you give up your work/life balance, and then you get nothing for it. How could I forget how CAPCO “encourages” their consultants to do community work? By community, they are asking you to build their brand by helping put together proposals, writing white papers, and other things. Of course, this counts for 25% of your end of year review. Problem is you must do all this on top of your regular work hours. Then the senior people i.e. MPs and PCs, take all the credit for the work. If you are fresh out of school, CATO is a good place to learn. However, CAPCO is not good for anything else.

      avatar
      Capco Response
      5y
      Thank you for the positive comments on pay at Capco. We aim to pay competitively at all levels and above market for our best performers. The rest of the feedback is disappointing. As a firm we have been very clear that bullying has no place in Capco and we can point to a number of examples where we have taken very strong action against those who have failed to live up to our values and standards. Alongside a new ‘Speak Up’ helpline and website on which staff can raise issues anonymously, people are also encouraged to speak to senior leaders on issues of concern, as well as HR or even people in the global team. It is simply not true to say that complaints are ignored. We are proud that our people are recognized and rewarded for the work they undertake outside the day job, be that on Diversity & Inclusion, or CSR, etc.. In many firms, extra curricula activity receives no recognition, but at Capo this contribution is valued. We are equally proud of our commitment to accelerated progression, based on contribution rather than time served. This does result in people being promoted more quickly than they perhaps would be in other firms, but this is firmly on the basis of their contribution to the business. Our performance process has a number of checks and balances incorporated to ensure this is the case and that it is fair and transparent. There are clearly some issues that tainted the latter part of your career with Capco, but our commitment to our people, our inclusive culture and the chance to build a rewarding careers in Capco is as strong as it has ever been.
      1.0
      Nov 14, 2018

      Worst organisation to work with

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Haven't seen any pros to specifically mention here.

      Cons

      Specifically for Pune office Policies not in place Treating employees as labours Family Members and Relatives organisation 0% job satisfaction

      avatar
      Capco Response
      7y
      Thank you for your review, however we are disappointed to read your comments. We would strongly encourage you to share your suggestions and raise your specific concerns through one of our internal channels including via your coach, HR representative or our global HR Director, David Heffernan.
      1.0
      Jul 5, 2018

      Recruitment business partner

      Recruitment business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consultancy side of the business very collaborative forward thinking and dynamic you have very senior stakeholders grounded and approachable, Flat structure Nice offices Good events Consultancy side care about the people, promote within Capco as a consultancy have some interesting projects and working with some inspirational leaders who are passionate about there work.

      Cons

      No structure with in recruitment, growing at such a fast pace but no clear defined targets. Forceful management, volatile environment from management, managed by fear Negative things picked on and favouritism. Linked in and job board targets not in alignment or relevant to overall stats. Long hours and recruitment evenings that are expected however no flexibility from there side, will expect you to stay until late however you can not be late. Secret meetings often followed by desk or kitchen whispering from management. Recruitment turn over is so high not just amongst the recruiters also with the the recruitment coordinators due to lack of training and support. Be your self at work is encouraged in capco aside the recruitment team.

      avatar
      Capco Response
      7y
      Thank you for taking the time to share your feedback – we are pleased to read the many positives you list about the firm (including the collaborative, dynamic and caring culture, inspirational leaders and opportunities for progression). Whilst the rapid growth of the firm placed some short-term pressure on the recruitment team, we are pleased that we have managed to retain a high quality teamt (with all our recruiters working for Capco for around a year or more) The team has clear targets in place and these were developed with input from resourcing, operations and recruitment to ensure that they are appropriate and fair. While the nature of recruitment can mean conducting some interviews outside of core working hours (to meet the needs of our candidates) the team rotates responsibility for these sessions to ensure a sensible balance. As a firm, we continuously review feedback, so that we can improve the experience for candidates and for our people. We also actively seek feedback and suggestions from employees. We are also planning to hold sessions to allow the recruitment team to share any ideas for improvement and air any concerns in a confidential setting. As a former employee, if you would like to share additional feedback, please reach out to a member of the HR leadership team or Richard Gartside our HR lead who will be pleased to hear from you.
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