Does B&Q pay their employees well?

According to anonymously submitted Glassdoor reviews, B&Q employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at B&Q. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at B&Q?

62% of B&Q employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&Q 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at B&Q?

Customer Advisor (728) , Customer Assistant (188) , Showroom Advisor (134) , Customer Service Advisor (117) , Customer Service (111) , Sales Assistant (100) , Sales Associate (69) , Customer Service Representative (65) , Team Leader (57) , Trading Manager (53) , Showrooms Advisor (44) , Sales Advisor (42) , Showroom Assistant (33) , Retail Assistant (31) , Kitchen Designer (27)

What are the pros of working at B&Q according to real employee reviews?

"The people I worked with were great and made it nicer to come to work." ((in 234 reviews)); "Staff are friendly and always know how to have a good laugh so there's always plenty of banter instore." ((in 211 reviews)); "Very diverse job; colleagues are great." ((in 175 reviews)); "Flexible hours and always chance for overtime" ((in 97 reviews)); "the benefits are good and the holiday time is really good." ((in 61 reviews))

What are the cons of working at B&Q according to real employee reviews?

"some of the management is poor and act like they're better than the customer advisors." ((in 294 reviews)); "Managers do not own up to their mistakes unethical dismissals and informal actions and they decide to do what ever they want" ((in 159 reviews)); "No training and are expected to know loads about the products straight away and called an expert!" ((in 58 reviews)); "No work life balance" ((in 36 reviews)); "Constructive dismissal, bullying, corruption, mental breakdown, unfair dismissal, corporate discrimination." ((in 36 reviews))

What are employees saying about B&Q layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about B&Q layoffs and their outlook for job security at B&Q in 2026.

B&Q reviews

3.5

62% would recommend to a friend

(3,381 total reviews)

Graham Bell

64% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

B&Q has an employee rating of 3.5 out of 5 stars, based on 3,381 company reviews on Glassdoor which indicates that most employees have a good working experience there. The B&Q employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Jun 25, 2014

Over stress and scapegoat for the managers

Design consultant

Recommend

CEO approval

Business Outlook

Pros

Most of my colleagues will remain my friends for life. Its like a family.

Cons

Not enough training provided. ALL management within stores use their next in line as their scapegoats. I was forced into duties that shouldn't have been mine, my health seriously suffered due to stress and i was treated like an idiot by the store management. The delivery system is seriously flawed and we lost customers due to the store managements lack of understanding on the lower levels.

1.0

Mar 2, 2014

B&Q it's not what you know it's who you know.

Trade expert

Recommend

CEO approval

Business Outlook

Pros

Steady income with monthly pay. Straight forward interview. Full time or part time hours available. Twenty percent staff discount on goods.

Cons

Too many "yes" men. (people) Good ideas ignored by management from staff then implemented at a later date as their own. Inexperienced staff at all levels including management. Compulsory weekend bi fortnightly working pattern. Low wages. Various working patterns 7-4pm 9-6pm 12-9pm changes daily.

1.0

Mar 1, 2023

Don’t work there

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

I wouldn’t really say there’s any advantages

Cons

It a really depressing work environment where they don’t treat the employees fair. A place where the managers gossip about employees medical detail.

Viewing 37 - 39 of 3,381 Reviews

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Over stress and scapegoat for the managers

B&Q it's not what you know it's who you know.

Don’t work there

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