Does B&Q pay their employees well?

According to anonymously submitted Glassdoor reviews, B&Q employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at B&Q. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at B&Q?

62% of B&Q employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&Q 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at B&Q?

Customer Advisor (727) , Customer Assistant (188) , Showroom Advisor (134) , Customer Service Advisor (117) , Customer Service (111) , Sales Assistant (99) , Sales Associate (69) , Customer Service Representative (65) , Team Leader (57) , Trading Manager (53) , Showrooms Advisor (44) , Sales Advisor (42) , Showroom Assistant (33) , Retail Assistant (31) , Kitchen Designer (27)

What are the pros of working at B&Q according to real employee reviews?

"The people I worked with were great and made it nicer to come to work." ((in 234 reviews)); "Staff are friendly and always know how to have a good laugh so there's always plenty of banter instore." ((in 215 reviews)); "Very diverse job; colleagues are great." ((in 179 reviews)); "Flexible hours and all ages are paid the same" ((in 96 reviews)); "Paid well and had good benefits" ((in 64 reviews))

What are the cons of working at B&Q according to real employee reviews?

"some of the management is poor and act like they're better than the customer advisors." ((in 303 reviews)); "Condescending attitudes are birthed through the lack of supervision managers have" ((in 166 reviews)); "No training and are expected to know loads about the products straight away and called an expert!" ((in 54 reviews)); "No work life balance" ((in 36 reviews)); "Constructive dismissal, bullying, corruption, mental breakdown, unfair dismissal, corporate discrimination." ((in 31 reviews))

What are employees saying about B&Q layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about B&Q layoffs and their outlook for job security at B&Q in 2026.

B&Q reviews

3.5

62% would recommend to a friend

(3,378 total reviews)

Graham Bell

64% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

B&Q has an employee rating of 3.5 out of 5 stars, based on 3,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The B&Q employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jul 18, 2011

Orange blood, passionate people and fun place in general.

Analyst

Recommend

CEO approval

Business Outlook

Pros

From the CEO to shop floor staff, I can see almost everyone working hard and having fun, isn't that a good company to work for?

Cons

Downside? There aren't many that I can think of. Maybe they should have ex-worker 5% discount? You will see personnel change fairly frequent, which is not boosting the morale.

4.0

Sep 21, 2008

Martini

Trading manager

Recommend

CEO approval

Business Outlook

Pros

flexible hours, great team spirit and variety in roles on offer. no two days are alike, makes a refreshing change from similar employers. very good at treating people as individuals, and do support promotion from within as well as change of location.

Cons

lack of staff, the industry is in a downturn and this is leading to cutbacks, understandable but frustrating. customers expect every member of staff to be an expert in every section, some retail jobs are just shelf stacking and standards, but b&q employees are seen as expert decorators/plumbers/electricians/joiners etc, even if they are only employed to work on a till.

3.0

Aug 27, 2008

b&q is ok but not good

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

the first reason is the company is Near my apartment. i want the short time on the work way. If there is long time on the way, i will fell tired. the sceond reason is salary is not too low. if i compare other people get lower salary i will be a little satisfied. and i have not interview in the other company. i have not found a company that is satisfied. interview is also very hard. of course there is no other company hire me.

Cons

there is low salary and no chance for promoting

Viewing 3376 - 3378 of 3,378 Reviews

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Reviews by job title

Orange blood, passionate people and fun place in general.

Martini

b&q is ok but not good

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