Does B&Q pay their employees well?

According to anonymously submitted Glassdoor reviews, B&Q employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at B&Q. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at B&Q?

62% of B&Q employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&Q 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at B&Q?

Customer Advisor (727) , Customer Assistant (188) , Showroom Advisor (134) , Customer Service Advisor (117) , Customer Service (111) , Sales Assistant (99) , Sales Associate (69) , Customer Service Representative (65) , Team Leader (57) , Trading Manager (53) , Showrooms Advisor (44) , Sales Advisor (42) , Showroom Assistant (33) , Retail Assistant (31) , Kitchen Designer (27)

What are the pros of working at B&Q according to real employee reviews?

"The people I worked with were great and made it nicer to come to work." ((in 234 reviews)); "Staff are friendly and always know how to have a good laugh so there's always plenty of banter instore." ((in 215 reviews)); "Very diverse job; colleagues are great." ((in 179 reviews)); "Flexible hours and all ages are paid the same" ((in 96 reviews)); "Paid well and had good benefits" ((in 64 reviews))

What are the cons of working at B&Q according to real employee reviews?

"some of the management is poor and act like they're better than the customer advisors." ((in 303 reviews)); "Condescending attitudes are birthed through the lack of supervision managers have" ((in 166 reviews)); "No training and are expected to know loads about the products straight away and called an expert!" ((in 54 reviews)); "No work life balance" ((in 36 reviews)); "Constructive dismissal, bullying, corruption, mental breakdown, unfair dismissal, corporate discrimination." ((in 31 reviews))

What are employees saying about B&Q layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about B&Q layoffs and their outlook for job security at B&Q in 2026.

B&Q reviews

3.5

62% would recommend to a friend

(3,378 total reviews)

Graham Bell

64% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

B&Q has an employee rating of 3.5 out of 5 stars, based on 3,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The B&Q employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

2.0

Sep 27, 2012

inconsistant management unhelpful bad customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the staff are nice they ket messed around allot

Cons

management are rubbish and back stabbing

4.0

Sep 10, 2012

Progressive and forward thinking company

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great and relaxed atmosphere at the head office. Fantastic people and management making sure the business stays ahead of competition. Loads of opportunities to master new skills, be it strictly job related or interpersonal. Also career progression possible for good performers. Performance reviews are regular and well structured and actually do take place as it is monitored and encouraged by HR. One of the top employers to work for in the UK..

Cons

IT systems in need of a serious update. Location (albeit the new offices are stunning and the facilities are great so it can be easily forgotten while you're inside that you're based in the ever so boring part of Eastleigh)

1.0

Jul 15, 2012

Exploiting employees

Customer adviser

Recommend

CEO approval

Business Outlook

Pros

The staff who keep going despite the deteriorating employment conditions

Cons

New employees earning less than us, only getting an 8 hour contract and being expected to work shifts at the manager’s discretion. Being forced to work over 30 weekends a year . Complete disregard for our life outside work Refusal to recognise a trade union sums up all that is going wrong

Viewing 3370 - 3372 of 3,378 Reviews

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B&Q

B&Q reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

inconsistant management unhelpful bad customer service

Progressive and forward thinking company

Exploiting employees

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