Does B&Q pay their employees well?

According to anonymously submitted Glassdoor reviews, B&Q employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at B&Q. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at B&Q?

62% of B&Q employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&Q 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at B&Q?

Customer Advisor (727) , Customer Assistant (188) , Showroom Advisor (134) , Customer Service Advisor (117) , Customer Service (111) , Sales Assistant (99) , Sales Associate (69) , Customer Service Representative (65) , Team Leader (57) , Trading Manager (53) , Showrooms Advisor (44) , Sales Advisor (42) , Showroom Assistant (33) , Retail Assistant (31) , Kitchen Designer (27)

What are the pros of working at B&Q according to real employee reviews?

"The people I worked with were great and made it nicer to come to work." ((in 234 reviews)); "Staff are friendly and always know how to have a good laugh so there's always plenty of banter instore." ((in 215 reviews)); "Very diverse job; colleagues are great." ((in 179 reviews)); "Flexible hours and all ages are paid the same" ((in 96 reviews)); "Paid well and had good benefits" ((in 64 reviews))

What are the cons of working at B&Q according to real employee reviews?

"some of the management is poor and act like they're better than the customer advisors." ((in 303 reviews)); "Condescending attitudes are birthed through the lack of supervision managers have" ((in 166 reviews)); "No training and are expected to know loads about the products straight away and called an expert!" ((in 54 reviews)); "No work life balance" ((in 36 reviews)); "Constructive dismissal, bullying, corruption, mental breakdown, unfair dismissal, corporate discrimination." ((in 31 reviews))

What are employees saying about B&Q layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about B&Q layoffs and their outlook for job security at B&Q in 2026.

B&Q reviews

3.5

62% would recommend to a friend

(3,378 total reviews)

Graham Bell

64% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,378 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

B&Q has an employee rating of 3.5 out of 5 stars, based on 3,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The B&Q employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

3K reviews

3.0

May 13, 2013

hr specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice people, nice team, work life balance,

Cons

unprofitable, unclear strategy, low salary, less opportunities

3.0

Mar 28, 2013

Okay- but management dont have a clue, unorganised, cause nothing but trouble

Sales associate

Recommend

CEO approval

Business Outlook

Pros

good people, good pay, decent hours

Cons

poor management, out to cause trouble and problems for staff, use to come in early and spy on cameras, and claim overtime

2.0

Mar 26, 2013

Boring.

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

OK money whilst still studying at school. Reasonably flexible with working hours towards the begining, but towards the end not so much.

Cons

Boring, repetative work. IT systems terribly out dated and didn't work very well. Stock treated poorly by some members of staff.

Viewing 3361 - 3363 of 3,378 Reviews

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B&Q

B&Q reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

hr specialist

Okay- but management dont have a clue, unorganised, cause nothing but trouble

Boring.

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