B&M Retail reviews

2.8

37% would recommend to a friend

(3,794 total reviews)
avatar

Tjeerd Jegen

38% approve of CEO

34% positive business outlook

B&M Retail has an employee rating of 2.8 out of 5 stars, based on 3,794 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is 21% below average for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Oct 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Not many, on the website it states lots of internal opportunities but this is not true as 90% of managers etc are outsiders who don't have a clue about how to run a B&M store and then the floor staff are left to pick up the pieces and are disciplined if they get it wrong!

Cons

many!!!, long hours, unappreciated, underpaid and overworked!, lots of different rules dependant on whether you are friends with management or not

1.0
Sep 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Sorry i can't think of many pros other than there is loads of autonomy, stack it high sell it cheap mentality

Cons

B&M does not support it's managers, you are set up fail all the time, when it goes wrong you are dragged over the coals and when you do well you get very little if no recognition. The systems are so inadequate they are constantly screwing up the stock control system, you are constantly bombarded with very cheap poor quality rubbish from China that only sells as it is so cheap. Most other managers i met always felt the same, some were suffering with depression because they felt so let down and unsupported by their area managers. The salary is very low for a store manager from around 24k to 27k I would not recommend B&M everything about is low quality, the stock, the culture and the pay.

1.0
Sep 21, 2013
Recommend
CEO approval
Business Outlook

Pros

6am-2pm Shift means you still have the day to do stuff

Cons

30 minute break for a full 8 hour shift (hard physical work) Literally slave drivers Can be fired for the smallest thing you work 5 days per week but no days off together made to work an extra 2 hours on Sundays put the pay is always the same Warehouse is on its last legs (leaks, broken racks, not enough equipment) Products are treated poorly, Literally thrown onto pallets and dropped from heights (and you wonder why your goods are faulty) tight Deadlines mean that you cant practice safe manual handling or health and safety AT ALL! Staff morale is the lowest of anywhere i have worked The whole place is dirty and disgusting including the toilets and rest areas Can be fired for not doing overtime

Viewing 3787 - 3789 of 3,794 Reviews

Glassdoor has 4,029 B&M Retail reviews submitted anonymously by B&M Retail employees. Read employee reviews and ratings on Glassdoor to decide if B&M Retail is right for you.