American Express reviews

4.1

81% would recommend to a friend

(18,629 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,629 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

There really aren't any pros to working in this position it's a typical call center Customer Service position with that being said if you work on campus you may have a better experience.

Cons

1. No time to breath in between calls 2. Unrealistic expectations 3. Political to the point they try to manage the way you speak instead of encouraging real diversity.

3.0
Oct 25, 2021

Career growth is stagnant

Recommend
CEO approval
Business Outlook

Pros

Work life balance can be good but you have to ask for it.

Cons

Career growth is not easy. You have to have a sponsor internally otherwise political maneuvers will leave you in the dirt.

Viewing 292 - 294 of 18,629 Reviews

Glassdoor has 21,986 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.