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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,605 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,605 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Jan 27, 2009

      American Express values their employees but they still have much to learn

      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible work schedule, vacation time, work life/balance

      Cons

      To political and much beaucracy - Although efforts are somewhat rewarded and recognized, it has always come down to who you know and how much you brown nose that will get you ahead. They keep adjusting pay bands which has kept and will keep many positions from ever reaching the "At Salary" range, which is one of the reasons why people are and have been so disgruntled about their pay for many years.

      3.0
      Jan 27, 2009

      AMEX so much potential and yet so little real results

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work life balance - at least in our organization - is outstanding. They honor my need to support my children in their school and athletic functions. The planning and overall project governance is lacking and seems to be knee jerk - when it comes to implementing new processes and methods. Most are attempted while still expecting outstanding project results. Relationships are big at AXP. The encourage work with groups outside our organization and provide access to training and certification resources as needed. Most of the people are technically proficient and don't hesitate to share valuable information or support your project needs upon request.

      Cons

      Good ole' boy network alive and well, especially with some of the organizations run by non-US leaders. Planning is not intelligently carried out. It is not really executed until January and then projects don't get fully up and running until February or March - and then the network freeze at the end of the year make November and December very unproductive as well.

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      Glassdoor has 21,959 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.