American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Mar 4, 2009
Recommend
CEO approval
Business Outlook

Pros

International business exposure is a plus. Also, many positions at Amex often have daily Interactions with many parts of the company including GCO, Sales/Marketing, Risk Management, Sourcing, CISO and Finance to name a few. You'll get a good understanding of how a business operates from A to Z. Generally speaking, the workforce is polite and people try to get along although the work environment can be very passive at times.

Cons

This used to be a stellar company to work for 4 years ago. Yes, the pay wasn't great but the back end compensation balanced it out if you worked there for at least two years. Bonuses, restricted stock and retirement contributions on top of the standard 401k match really helped out. The medical benefits were a lot better then as well. Now, this company is a shell of its former self-- more like "Meet the Spartans" than "300." A comedy of errors has been played out under current leadership which sent the stock price into the abyss. With the degradation of the back end compensation and decrease in medical benefits, the fact that pay is low is now very underscored.

5.0
Mar 4, 2009
Recommend
CEO approval
Business Outlook

Pros

People are very helpful. Easy way to advance. Lots of training.

Cons

Bad economy. Agressive corporate culture. Sometime less guidance.

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Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.