American Express reviews

4.1

81% would recommend to a friend

(18,610 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Apr 8, 2009
Recommend
CEO approval
Business Outlook

Pros

The opportunity to work with diverse cultures. We routinely speak with people in India, England and Mexico. We regularly work with people in New York and Florida.

Cons

Everywhere there are people in jobs they aren't qualified for. Usually it's because the organization or job has changed a lot but management is too afraid to get rid of the people that haven't kept up. People were promoted before they were ready. We've outsourced jobs to very unqualified people.

5.0
Apr 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Collaborative, smart people, interesting work, customer focused

Cons

Lots of re-organisations and change, slow decision making

Viewing 18427 - 18429 of 18,610 Reviews

Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.