American Express reviews

4.1

81% would recommend to a friend

(18,610 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 4, 2009
Recommend
CEO approval
Business Outlook

Pros

The competitive pay and good benefits package were definitely a factor in helping me decide to come to work for American Express. The office location is convenient so I don't have much of a commute.

Cons

The job is not as it was described in the interview. Technical skills they were looking for, and that I said I was looking to use, are not needed so not being used. Had I known that most of my time would be spent taking minutes and doing status reports I would not have accepted the position. I am looking for more challenging work elsewhere.

5.0
May 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Focus on leadership development and the quality of the people. The brand and customers are outstanding especially for a marketer. The internal alignment helps keep the organization moving together.

Cons

Financial Services are challenging in this environment. Budgets are tight. But when things turn around this will continue to be a great place to work.

Viewing 18421 - 18423 of 18,610 Reviews

Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.