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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,610 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Jun 9, 2009

      American Express a good place to work

      Ccp
      Recommend
      CEO approval
      Business Outlook

      Pros

      I think that overall working at American Express has given me the knowledge of how Credit Card companies work, and the basic functions of banks. This knowledge is something that I'll be able to carry with me for the rest of my life.

      Cons

      At times it seems like opinions are not heard, Many times my functions deal with how the card member responds to marketing solicitations. When are mail piece has misinformation about the card product then the job can become more difficult.

      1.0
      Jun 7, 2009

      In big trouble

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Resume builder, will be around for years to come, lots of experience working in a large, bureaucratic organization, interesting brand and take on how to operate a business.

      Cons

      The very business model of the company is questionable at this point in time. Commoditized plastic in everyone's wallet, a lack of innovation and 2nd/3rd/4th-level management totally untrained for the reality and economics of post-economic meltdown.

      4.0
      Jun 4, 2009

      Good place to start a career.

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many opportunities to gain a broad range of experiences in the Finance organization at American Express. In general, moving into different Finance roles is possible if you put in the time to network and build relationships. From the point of view of someone starting a career in Finance, this opportunity for movement is very attractive.

      Cons

      It's been painfully repeated on many other posts, but I'll say one more time that the salary is not comparable to other financial firms. You get a good work-life balance in most (not all) areas of the company, but the pay is simply not competitive. I know more than a few people who plan on jumping ship for the bigger paydays once they've gained some experience and--hopefully--a few promotions.

      Viewing 18409 - 18411 of 18,610 Reviews
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      Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.