American Express reviews

4.1

81% would recommend to a friend

(18,610 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Lots of time off and most people don't tend to work long hours or weekends. Job can be very easy.

Cons

Too many people chasing too little work, can feel like what you're doing has no impact. Success here means looking like you're accomplishing a lot, not necessarily doing a lot.

4.0
May 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Excellent compensation, job recognition, benefits, pay raises. American Express values it's employee's and understands a company's success begins with happy employee's, and retaining it's customers.

Cons

Career development and advancement needs to extend into other areas, if one area for advancement isn't obtainable or available. Advancement should not be up to just one manager. Development and advancement should be taken very seriously and the employee's manager should help the employee to the best of their ability.

5.0
May 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Great I.T. Team! Best I.T. manager and director I've worked with in my long term tech career.

Cons

The Pinnacle Travel Service team. Supervisors, especially Lora is very demorilizing. Lots of racial and demoralizing harrassment toward others is tolerated in the service center environment.

Viewing 18412 - 18414 of 18,610 Reviews

Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.