American Express reviews

4.1

81% would recommend to a friend

(18,610 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits package although every health plan had a deductible this year. Good work/life balance with flexible hours.

Cons

Immediate management doesn't know how to do the job and having a hard time understanding the difficulties of the position. I take the job home with me every night and its keeping me up at night.

3.0
Jun 12, 2009
Recommend
CEO approval
Business Outlook

Pros

good work life balance; good for secondary income earners; nice people; able tomove around the company with ease; friendly colleagues

Cons

career progression is quite slow; compensation is lower than peers; relationships are the only way you are able to move up

4.0
Jun 12, 2009

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn new skills. The company encourages cross-functional moves - marketing to finance; sales to marketing; risk to marketing etc... Teamwork is encouraged.

Cons

Company is often slow to make decisions. Constant organizational changes make it difficult to get continuity with leaders that really know you and your skills. Lack of adequate people, technology and financial resources impedes innovation.

Viewing 18403 - 18405 of 18,610 Reviews

Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.