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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,610 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Jul 2, 2009

      Consultant

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      For Name recognition, large company

      Cons

      Salary is unusually low even given the marketplace, very low morale, well below market value, excessive work hours, low team morale

      2.0
      Jun 29, 2009

      RIB - Sr. Manager

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      work/life balance & proximity to marina & brooklyn

      Cons

      not a meritocracy haven for lazy ivy-league grads no advancement unless you gossip all day long haven for free-riders no bonus potential

      3.0
      Jun 20, 2009

      On the way down, the view isnt as nice

      vice president - international
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good entry for the resume.

      Cons

      AMEX was a very good company years ago...the golden years were the 1980's. After 9/11 the company never quite recovered and the gloves came off way before the current financial crisis. While never competent at basic processes like human resource management and information technology, AMEX did very well through creative marketing and talented people. Now, it's just another lame duck bank which doesnt even pretend any more to be at the forefront of current management trends. Unfortunately, AMEX has run out of ideas and is quickly running out of talent. The only long term plan is short term survival....while AMEX will be around for a long time, it's a pale shadow of the exciting and dynamic company it once was.

      Viewing 18400 - 18402 of 18,610 Reviews
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      Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.