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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,612 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Sep 28, 2009

      In Good Times An Outstanding Employer; In Difficult Times A Ruthless Profit-Driven Company At The Expense Of Employees.

      Information security engineer senior
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company environment is extremely professional yet work shift flexible and business casual at most times. Workforce is professional, experienced, and well educated. In good times, pay and bonuses are above average.

      Cons

      Management culture is mostly resistant to positive change and innovation in the area of information security and regulation compliance unless facing legal scrutiny. In difficult economic times, layoffs, pay cuts, and budget cuts are rampant and affect mostly the lower two thirds of the pay scale.

      4.0
      Sep 23, 2009

      Not Bad, but not Great

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work / Life Balance sometimes is pretty good Intelligent, ambitious co-workers (usually) Management is fairly easy going Compensation is generally fair

      Cons

      Very limited opportunities for advancement or development Too structured, rigid Work/life balance sometimes takes a back seat Mgmt seems more interested in new employees, usually doesn't want people hanging around very long

      3.0
      Sep 23, 2009

      Seems to be employee-oriented (i'm still new to the firm)

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      emphasis on moving across functions and business lines Professional development opportunities abound great benefits work / life balance

      Cons

      cumbersome bureaucracy, not as innovative as it used to be. low pay compared to peers

      Viewing 18382 - 18384 of 18,612 Reviews
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      Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.