Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (562) , Manager (538) , Software Engineer (503) , Director (490) , Business Analyst (438) , Customer Care Professional (435) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (287) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (177) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2653 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1593 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 996 reviews)); "Pay was good and laid back work" ((in 764 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 635 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 494 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 435 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 211 reviews)); "Limited growth opportunities and learning" ((in 118 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 90 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

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American Express

American Express reviews

4.1

81% would recommend to a friend

(18,610 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Sep 13, 2009

Amex:Marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

cares a lot about its people. great work life balance.

Cons

promotions after senior mgr are harder to get. salary is lower than competitors. lot of organizational change.

4.0

Sep 12, 2009

Amex supports diversity

Business consultant

Recommend

CEO approval

Business Outlook

Pros

Amex offers full benefits and flexible work schedules.

Cons

Has a tight reign on job advancements and training. Very old boys club with upper management. Pay for entry level is very low, upper management retain salaries similar to entertainers. Outsourcing is very big for customer service.

4.0

Sep 9, 2009

10 Yrs @ AXP

Vice president

Recommend

CEO approval

Business Outlook

Pros

- growth opportunities for high performers - great customer-centric organization - great place to learn about direct marketing and partnerships - integrity of exec mgmt

Cons

- passive aggressive culture - matrix - slow decision making

Viewing 18385 - 18387 of 18,610 Reviews

Jobs at American Express

Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

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