American Express reviews

4.1

81% would recommend to a friend

(18,612 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Friendly, relaxed work culture Opportunities for lateral movement within the company Management is typically responsive to change and looks out for those below them Professional development is recognized

Cons

Salaries are slightly below industry average Some divisions are much different from others Easy to get lost in the bureaucratic environment

3.0
Sep 29, 2009

Not much to say.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big, stable company. Flexible work environment. Many opportunities. Did I mention it's a big company. Not sure how many pros I've got.

Cons

Lack of motivation. Red Tape. Every unit is different - where you end up can make or break you. Career outlook is ambiguous.

4.0
Sep 29, 2009

A great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AXP has a good business. It is a profitable business. AXP is fair employer who cares about its employees. The environment is professinal and collaborative.

Cons

It can be bureaucratic at times and the leadership can be slow in decision making.

Viewing 18379 - 18381 of 18,612 Reviews

Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.