American Express reviews

4.1

81% would recommend to a friend

(18,619 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,619 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 25, 2010
Recommend
CEO approval
Business Outlook

Pros

American Express rewards employees based on performance and abilities. Their training program is exceptional and they treat employees with respect.

Cons

One must be able to tolerate a cube environment. Areas such as the telephone centers are continually buzzing with conversations and there is little room for privacy.

4.0
Jan 24, 2010

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Work Life Balance is key

Cons

The compensation for a similar role for any other industry company is below average especially for living in NYC.

4.0
Jan 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Look, Amex is a good place to have to go every day. The work is stimulating, the people are (for the most part) bright, and the company is one of the good guys in terms of CSR and responsibility in financial services.

Cons

The matrixed, cultlike culture focuses on "band level" to a fault and decision making is frequently based on the interpretation of a senior leader sneeze vs. the right move for customers and shareholders.

Viewing 18346 - 18348 of 18,619 Reviews

Glassdoor has 21,973 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.