American Express reviews

4.1

81% would recommend to a friend

(18,626 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
May 3, 2010

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong emphasis on work life balance - Very smart and friendly co-workers - Great work experience & opportunities to take on more responsibilities - Outstanding leadership - Great location

Cons

- Compensation on average lower than similar positions at other companies

3.0
May 2, 2010
Recommend
CEO approval
Business Outlook

Pros

allows you to move from job to job and from office to office globally

Cons

too many people seem to have been promoted to their level of incompetence. Non NYC offices increasingly seem like remote outposts

4.0
Apr 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Good feedback, career development opportunities, ability to switch jobs

Cons

Layoffs were poorly handled in 2009. Multiple rounds of layoffs looming created a grim culture. Was told "be happy you have a job." Layoffs were announced months in advance, and the day of the layoffs, we read about the amount of $$ saved and jobs lost in the news before being notified if we were impacted.

Viewing 18292 - 18294 of 18,626 Reviews

Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.