American Express reviews

4.1

81% would recommend to a friend

(18,626 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Apr 29, 2010

Great Company to Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

American Express truly lives by its brand values and holds itself and leaders to a high standard of conduct. Opportunities to learn and grow as the company goes through a revitalization.

Cons

The company can be a bit slow to make decisions. Need to develop consensus on many levels puts a big burden of constantly working the matrix.

3.0
Apr 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Work is pretty easy, lots of BAU work Large company, which means there is room to laterally move around Good if you want to move into a managerial role Telecommuting possible

Cons

Lots of red tape Soft skills (politics) valued much higher than technical competency Very few highly technical positions, which means advancement peaks early Teams usually consist of 80% contractors and 20% employees

Viewing 18295 - 18297 of 18,626 Reviews

Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.