American Express reviews

4.1

81% would recommend to a friend

(18,626 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
May 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Focus on the shareholder, customer and employee are all emphasized. Very smart and capable workforce, from top to bottom, and everyone is focused on respect for coworkers. Employee development has suffered from less funding, but not from lowered focus or attention. Strong focus on the customer has provided a superior business model that has proven itself in these difficult economic times -- provides the security of having a positive future!

Cons

Not immune to the pressure on financial services companies.

4.0
May 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Employee friendly, good medical benefits

Cons

Management is partial- every one ones their favorite to grow

3.0
May 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Global company that with strong preence in the market

Cons

Leadership shold become more focus on real achievements instead of livig from its brand reputation

Viewing 18289 - 18291 of 18,626 Reviews

Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.