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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,628 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,628 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Jun 12, 2010

      Amex - A Nice Place to Work

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - People / Culture: Smart, fun, competitive but not cut-throat. And very diverse, too! - Employee Development: Expected to swtich positions every 18-24 months, potential for movement globally or across functions. - Work/Life Balance: Not always, but at least they try - It's always a goal each year.

      Cons

      As with many large organizations, politics plays a big part in your career. Be aware that you must "play the game" if you want to get promoted, especially today where there are fewer promotion opportunities available yet the talent pool is filled with MBAs from top business schools, most of whom are smart and capable. Doing a great job will not get your promoted unless you have the right people/leaders helping you along the way.

      3.0
      Jun 10, 2010

      amex

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible work hours when needed

      Cons

      relatively low pay compared to the industry

      2.0
      Jun 10, 2010

      Might be good for a first job but not much growth opportunity

      Risk manager - acquisition
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked in AMEX for four years right after my PHD studies. My first year experience was good, second year was ok, in my third year I was trying to get out and in the fourth year I couldn't take it anymore and was ready to accept any job offer outside the company. The pros is you can learn some basics about cards business and there are lots of young people, so if you are a young person you would like it. There are lots of employee activities and you can participate in any of them provided that you complete your work on time. There is also an Asian Employee network.

      Cons

      The culture there requires you to find a place to transfer internally after a couple of years. If you cannot find a place then you would be stuck there for a while and do things that create no value for your career and the company. The management looks democratic but actually similar to dictatorship. There is too much politics going on there and there are many very talented, knowledgeable people who have never been promoted because of all these politics. Do not expect to climb the ladder in AMEX unless you are a minority or know someone in high position. The pay is very low for New York City standards but since most people commute from NJ this is not a big issue. You work with internal business partners and their bad opinion about you counts but good opinions are ignored most of the time. If you have low rating because your boss thinks that way, you are given some time to correct your performance but I never witnessed anyone who went through the process and able to keep his job. In other words if they don't like you for any reason -non work related, they find a way to send you away.

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