American Express reviews

4.1

81% would recommend to a friend

(18,626 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, lots of vacation time, the ability to move into different roles every 18-24 months, the respect the brand has...

Cons

Takes too long to get things done, way too much consensus building. Senior leaders claim they want innovation but it's a fight to get anything innovative accomplished.

2.0
May 30, 2010
Recommend
CEO approval
Business Outlook

Pros

pretty good pay and good vacation benefits

Cons

stress over call monitoring, overworked - constantly adding workload.

Viewing 18274 - 18276 of 18,626 Reviews

Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.