American Express reviews

When amex lost the Costco partnerships the company had to tighten its belt significantly or fail and famously cut $1 billion of cost. While I’ve noticed some nice things slowly coming back (like being able to fly business class on longer work flights), some frustrating stuff like overcrowded open floors, not always having a permanent desk, and - seriously - not enough trash cans, don’t make you feel like everything is being done to make you comfortable. Some teams also are not particularly agile so getting things done isn’t always super speedy. If you like the freedom of working at a small entrepreneurial company where you can pretty much do anything, this is not a place for you.

They will lay people off at the drop of a hat. Not just people, but entire departments. Feels like a slap in the face when the company literally says "We would rather pay someone in India or the Philippines $8 an hour than pay you a decent wage". Also, like other reviewers have stated, the environment can get a bit toxic. Not in a "there's alt-right trolls up in here", but more of a "management makes incompetent decisions that makes everyone feel nervous/uneasy". While I was there, one of my co-workers pointed out to management that the monthly performance goals seemed to be shifting based on employee performance. What this means is that management would look at the previous month's results and shift the monthly goals based on that. This would create scenarios where "low performing employees" who were trying to make an effort to improve their stats (harder than it sounds) would still be considered "low performance" and be fired with no severance or benefits. Overall it was not a happy experience.