American Express reviews

1)You have to generate lead , you have to close deal you have to do documentation part , you have to do customer service part ,so basically from start to end everything you do , 2)even they dont have doc-boys , so that part also you have to do..... 3)no telesales team so lead you have to generate 4)work environment is worst, its like pressure cooker or boiler , language use by manager is pathetic, Offrole employee treated as dogs only. 5) incentive structure is have so many conditions so its almost impossible to get one . 6)no matter how many meetings you do you will get travelling only if card get approved. 7) actual job timing is 9 30 to 6 30 , but that on paper only ....you have to work till 9 30 moat of day 8 ) they will tell 2 sat and all sundays are off But once sat off they will give According to there comfort and many times on sunday also you have to work , if they feel they will send you mall and other places for sale. So basically if you hate your health, personal life , you can join this company.

1. Since focus has changed to hardcore sales management and leadership treat you like a number. 2. Reps know more than their management who only know how to copy and paste. 3. If you're amazing at customer service and average at sales, they will never acknowledge it 4. To advance in the virtual environment you have to be kissing management Butt by laughing at their dumb jokes. 5. Expect a lot of interim roles which allow management to test out how much you kiss butt, if not enough...back to the phones you Go. 6. The India and Manila centers hardcore force sales down card members throats. And their communication skills between other departments lack. And they cold transfer poor survey calls to U.S. Reps 7. Card members a entitled and defending as if you are beneath them. 8. Tech team we reach out to for troubleshooting our computers and phones from home aren't nice. So good luck getting help. 9. Team leaders make commission off us reps so they hinder you and talk you out of applying for advanced positions as that will cut their pay. 10. Team leaders don't take the time to get to know their employees any longer. Team leaders are repetitious.