Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (505) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2643 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1548 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1014 reviews)); "Pay was good and laid back work" ((in 753 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 640 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 489 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 440 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 209 reviews)); "Limited growth opportunities and learning" ((in 115 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 87 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

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American Express

American Express reviews

4.1

82% would recommend to a friend

(18,637 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,637 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Feb 27, 2022

Best Company I’ve Worked With

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Training and support Generous Pay Generous PTO Numerous Employee Supports Great Benefits

Cons

Training is intense and you won’t do much but sleep, eat & work because your shift consumes your entire day. Also, you can’t pick your shift or hours after training.

2.0

Feb 21, 2022

Unfortunately a let down

Centurion membership manager

Recommend

CEO approval

Business Outlook

Pros

Fun work environment, travel perks, & new hire training program. CEO Steve Squeri is a genuine, down to earth leader.

Cons

Put in multiple years at this company with little to no opportunity for personal development, even though that is all they boasted about during my interview process. Amex management will pile on the extra tasks in the name of “projects” for absolutely no extra pay. Travel benefits are great but not when you’re barely making a living wage otherwise. Most team leaders have no experience working in travel themselves and are also overworked/underpaid from what I witnessed.

1.0

Feb 19, 2022

It’s not worth it

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

None at all. RUN as fast as you can

Cons

They’ll train you wrong and then when you get in production youll be reprimanded about it. The highest you can get paid is 21.69 and they’re going to try to force you into centurion. DONT DO IT

Viewing 424 - 426 of 18,637 Reviews

Jobs at American Express

Campus - Alternance - Assistant(e) Chef de Projet Acquisition - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

View job

Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

View job

Campus - Stage - Assistant(e) Chef de projet Marketing & Expériences Musique et Sport - Anglais Courant - (6 mois, France)

Rueil-Malmaison

View job

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