American Express reviews

4.1

82% would recommend to a friend

(18,640 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,640 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 10, 2022

Look Elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work isn't challenging at all (if that's your thing - wasn't for me). The hours were pretty minimal. The brand is respected when searching for other roles.

Cons

The pay is below competitive for the market. The environment is highly political. Nobody does any real work, every role is basically a secretary role for the person above you. You're not empowered to make any decisions. The company is very poorly managed. Market share continues to shrink and nobody in management has the guts to take a stand or try to grow the company. Just look at the executive talent, clearly B or C talent compared to the rest of the industry. The company is basically a zombie company.

3.0
Mar 3, 2022

Beware the Golden Shackles

Recommend
CEO approval
Business Outlook

Pros

Benefits People Work from home Above average bonuses Work-life balance

Cons

Leadership Salary Attrition Siloed organizations Moves incredibly slow Much more

5.0
Mar 3, 2022

Travel

Recommend
CEO approval
Business Outlook

Pros

Remote work from home is great

Cons

Can’t take your computer out of house.

Viewing 421 - 423 of 18,640 Reviews

Glassdoor has 21,998 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.