American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Sep 5, 2023

Stressful

Recommend
CEO approval
Business Outlook

Pros

Good Pay and Benefits and bonus

Cons

AI Artificial Intelligence and always-changing metrics

2.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Let me know when you find one

Cons

Training extended, Micromanagement or nonexistent leadership guidance, no career development, pay is not a livable wage

1.0
Jul 19, 2023

WORST PLACE TO WORK

Recommend
CEO approval
Business Outlook

Pros

-Hybrid -Compensation -Benefits such as HMO, Medical Reimbursement, Retirement plan -Aesthetic office and ergonomic furniture -Multinational Company

Cons

-All about numbers! It is not healthy. -KPIs are unrealistic -Office politics -Does not pay overtime -Leaders are unreliable and not trustworthy -Does not allow you to use sick leave -No work life balance -Card members are super entitled -You need to sweat blood before you get any bonus -Annual increase is not competitive -Does not allow you take a break -Stressful environment -Leaders does not listen and does not own their actions -No career growth

Viewing 409 - 411 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.